• Company Size: SME Freight Forwarder
• Location: West Drayton
• Salary Range: Circa £35,000+ (Depending on Experience)
• Shift: Monday to Friday
• Benefits:20 Days Annual Leave + Bank Holidays, On Side Gym, Pension

Air Export Operator – Job Information:

The main part of the role would be to handle export airfreight consignments from start to Finish.

The successful candidate, who will be reporting to the Branch manager, will be responsible for order management, dealing with customer enquiries, export documentation, customs entries, raising of AWB’s and work in close cooperation with our offices while servicing UK customers.

The applicant must be proactive, organised and punctual, engaged and motivated, as well as have good attention to detail.

We are looking for a person who can add extra quality to our already highly skilled team

The main part of the job is to arrange export collections for our UK-based customers with various tasks such as checking collections, raising export entries, generating AWB’s + other administrative tasks associated with an Air Export environment.

Key Tasks:

• Timely and effective communication with Customers, partners and internal departments via e-mail/telephone.
• Updating/verifying the Company Order Management System with customer booking details.
• Liaise with Operations and overseas offices to ensure customer commitments are delivered upon.
• Effective monitoring to ensure collections are completed within the agreed timelines.
• Ensure that all Collection consignments are conforming to correct information.
• Pro-active problem solving with customers and colleagues when issues arise.
• Ensure consignments are rated correctly in order to Invoice in an accurate and timely manner.
• Provide KPI and reports both externally and internally where required
• Resolve Credit Management Queries where necessary.
• General Day to Day administrative duties.

What we can offer you:

•        A role in a successful, dynamic company

•        A chance to work in a busy international business environment

•        Be a part of a strong team of performance driven colleagues

•        Competitive salary

•        Free use of exercise facilities on site at the office.

•        Great future career prospects for advancement

•        A professional working environment