• Company Size: Large Freight Forwarder
• Position: Business Relationship Manager
• Benefits: Company Car or Car Allowance of £800 per month
• Salary Expectations: £60,000-£70,000 (Depending on Experience)
• Location: Colnbrook

Company Information

• This Freight Forwarder is a global logistics provider offering air freight, sea freight, customs brokerage and full end‑to‑end supply chain solutions. With a network spanning more than 40 countries, that supports complex international movements through compliant, technology‑driven operations, strong carrier partnerships and specialist capabilities including temperature‑controlled transport, DG handling, project cargo and secure warehousing. Their infrastructure includes bonded and non‑bonded facilities, inventory management, cross‑dock operations and advanced visibility platforms that give customers real‑time control over their shipments.

• This Freight Forwarder works across key industries such as automotive, electronics, aerospace, pharmaceuticals, retail and e‑commerce, providing tailored logistics designed around speed, reliability and regulatory accuracy. Known for its heritage of precision and service quality, the business delivers integrated freight forwarding and supply chain management that supports both routine and time‑critical movements. This makes this Freight Forwarder a trusted partner for companies requiring consistent, compliant and scalable global logistics.

Job Information – Business Relationship Manager

Main Purpose of the Role

The Business Development Manager supports UK business growth under the Sales Director. The role focuses heavily on generating new business nationally while developing wider sales opportunities.

Responsibilities

• Grow new business and maintain existing accounts.
• Assist with resolving customer complaints when required.
• Contribute to sales and marketing strategies aligned with UK goals.
• Report sales performance to management.
• Represent the company professionally.
• Produce reports for senior management when requested.
• Carry out additional duties as assigned.

Duties & Performance Expectations

• Drive business development activity.
• Manage email and correspondence, including delegating tasks.
• Handle sales administration, ensuring targets and reporting requirements are met.
• Build strong, personal relationships with customers.
• Work closely with designated branches to support and grow targeted new and existing business.

Knowledge, Skills & Abilities

Skills

• Ability to analyse and interpret financial data.
• High accuracy when handling large volumes of data.
• Strong verbal and written communication skills.
• Full understanding of import/export procedures for air and sea freight.
• Working knowledge of logistics.

Abilities

• Work independently using own initiative.
• Maintain positive relationships with colleagues, external partners and stakeholders.
• Manage customer interactions effectively.
• Prepare clear, accurate and informative reports for senior management.
• Contribute to internal organisation and operational procedures within the branch.
• Oversee recording of goods received and dispatched.
• Learn and use various information systems.